I got two calls from the same woman, giving two different names. I was told to call immediately with my utility account number. The first time it was for Duke Energy and the second time for my utility company. This is an obvious scam. When I called back, Amber answered the phone, I asked what agency this is and she hung up on me. I called back and the number was not in service. These people know they are scamming you, so don't give them the time of day.