Thick Indian accent, barely intelligible. Offered deluxe cable package with tv, phone, internet and ALL the premium channels for $99.00. Started asking for personal info which was totally unnecessary. Asked what I pay now. I said I didn't remember so you tell me. She said she couldn't because she is just in sales. I told her I need to verify she really IS Spectrum so give me a phone number I can call because I need to verify and also I could not understand her. Instead, she put a coworker on the phone. But funny coincidence HE also has a thick Indian accent. He gave me a phone number which led me to these scam reports. They only want your personal info. Beware!