Same as everyone above, it comes up as "800 Service." Both numbers call at least an average of 6 times a day. It very well could be SPRINT Collections because they have been over charging me for a year. Ive called them every month without fail they bounce me to several customer service, wasting hours at a time trying to get them to fix my account. Every month they assured that it was credited & fixed. The next month the same. I kept paying the bill not wanting it to affect my credit. I got fed up on March 3 & told the 4th person that I will not pay any more bills until they credit my account properly including taxes & surcharges. The lady promised to analize what I said & call me back no later than Wed March 5th. Left a Voice Mail later that evening stating she saw what I was saying & thought she could propose a good fix & would call me back. I stayed home forv2 days straight waiting for her call and she never called back. I started getting calls from the collection department looking for payment. I asked if there had been a credit on the account qnd she said no. I said the deal was, MayLynn from Texas fixes my account, then I'll pay the bill, not before then. We had Excellent Credit, 2 lines were costing me $251.00 a month, that's beyond ridiculous. Now I am getting these calls. I answer once in a while but no one is there. Thats so they can say that they tried to call you, then sell your account to companies that buy your information for pennies on the dollar andvthen turn around and send you debt collection notices as if they are attorney's hired by Sprint to coll and will offer you a settlement. These Attorney's file suit against you bin the county small claims court. Then your having to hir3 an attorney or file for your own appearance. You don't realize that the obsessive calling from different numbers is called spoofing and against the law. If you hire a good reputable law firm, they will give you a free consultation and you will most likely save yourself Thousands by hiring an attorney to appear & fight it for you. (Im not a lawyer, but have been going through this with another company as well.) Judges with side with the attorney over you every time; just as a judge taking the police officers word over yours even if they are wrong. The question isnt if you owe the money, but rather how much you owe. Many of these companies are buying debt and lieing about the amount that you actually owed. If you know that the autobot calling is illegal then DONT TALK TO THEM AT ALL ABOUT THE ACCOUNT. Tell them that your seeking legal advice. Too many people are falling for this. But it is published that its against the law to harass somebody like this. You can counter sue and possibly have the case stricken or an agreement for repayment if you are willing to hand over your money without being able to prove that you can not be assumed reasonably knowledgeable about the laws. Thats about impossible to prove that all those calls were answered and no one was on the phone with you.
Bottom line, I'm Done talking with Sprint. I am having my attorney handle it now. They don't want to fix anything. That would cost them money. I'd be willing to bet that the lady who was trying to help me was intercepted by someone who listens to the reccorded calls and she was told not to call me back. That's why they can't give you a number to call them back directly. If you have any accounts that are not paid up to date, look a Reputable Firm in the nearest major city near you. Local firms have less experience with these type of companies that are basically the "ambulance chacers" of debt collecting. Its a shame that its come to this but the economy brings the worst out of big business.
Good luck and dont give in, fight for whats right. Make sure you make all of your friends aware of this immoral business behavior, that's how we the people can make a difference.