after much searching was told by BT it's a marketing company, looks like NHS I is using it have just spoken to five different hospital records offices to see if I can get back to whoever called me they know nothing about this number or a call to me Why haven't we been informed that the health boards are using this number to contact you. At the moment I'm waiting for a call back from them . Call back a couple of minutes ago said yes it is a number NHS. use and I told him there were lots of people confused over it he said they are looking into another system. what on earth is stopping them using the old way or are the secretaries being overworked..